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Mission and Vision


Our Mission

To develop and cultivate a partnership of shared interests with our families, while providing effective lines of communication and education to best support our à£à£Ö±²¥Ðã. We strive in our efforts to ensure our families have an outlet to seek and acquire best practices to support à£à£Ö±²¥Ðã in their emotional and academic endeavors.

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Our Vision

Our vision is a societal perception that Florida Atlantic University is viewed as a premier institution for student and family engagement.

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Our Values

  • Quality Customer Service
  • Integrity
  • Professionalism

Got a Question? Ask the Family Helpline:

Phone: 1-888-FAU-8411
Email: owlfamily@fau.edu

Helpline Hours:

Mon-Thurs: 9 a.m.-6 p.m. EST*
Fri: 9 a.m.-5 p.m. EST*

*Note that the Family Helpline phone is only answered when the University is open. If no one answers, please leave a message, we will call you back as soon as possible. For emergencies at any time, please contact the FAU Police Department at 561-297-3500 or call 911.